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I Downloaded the software. What do i do first?
How do I add an item to the ignore list?
An item keeps returning to the registry scan after removing it.
How do I remove Registry911 from my computer?
Having other problems?
I Downloaded the software. What do i do first?
First locate the file that you have downloaded. Double click the file called
reg911setup.exe. Read each window and follow the instructions until the program
is installed. After installation is complete, the program will probably start automatically unless you chose otherwise.
Once the main window is in front of you, you should notice a list of items starting
with Create System Backup. Notice all of these items are checked by default.
Registry 911 will always check the items it recommends for removal. Click the
button called "Scan for Errors", It will start scanning through the
checked items from top to bottom. It will show you the progress of each item
as it does it and there is a percentage progress bar at the bottom to estimate
the progress of the task.
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How do I add an item to the ignore list?
If the item was an Item in the "Startup Programs"
list you would first click the "Startup Programs" button on the left
side of the screen. Find the item in the right column that you would like Registry911
to ignore and simply highlight the text. Do not modify the checkbox in order
to ignore it. Once the item is highlighted in blue, click "Ignore Highlighted".
This will immediately remove the item from the list and add it to the ignore
database for "Startup".
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An item keeps returning to the registry scan
after removing it.
This is usually an indication of Spyware. Click
here if your having problems with this. (Please note that sometimes Registry911
might find itself in the startup list. If you do not want it to keep coming
back uncheck the option to load with Windows in "Tools and Options".
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How do I remove Registry911 from my computer?
Versions 2.4 and above create an uninstaller on your Start
Menu. Find the folder under the Programs List named "Registry911".
This should expand out and you should see two files. One file is the Registry911
with a green shield icon. The one we want to click on is labeled
"Uninstall Registry911". If Registry911 is running in the background
when you try and uninstall, the operation will not be successful. If you see
Registry911 running down next to the system clock, right click and click "Exit
Registry911" on the menu. After we are sure Registry911 is not running,
click the uninstaller icon on the start menu.
If you do not have Registry911 on your start menu, you didn't select the option
when you installed it. You can either reinstall Registry911 and make sure you
select "Create Start Menu Icon" and your uninstaller will be placed
there. Then proceed to follow the steps as before.
You can also just manually delete the Registry911 files from their installation
path. By default the installation path is as stated below. Manually deleting
the "Registry911" Folder will remove all remnants of the program including
the startup item.
"C:\PROGRAM FILES\Registry911\"
Registry911 Also installs an option to the Add/Remove Programs List.
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Having other problems?
Our customer service
is always at hand to answer any questions you have.
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